How to Hold People Accountable Without Losing Your Cool, with Dr. Harry Cohen
Psychologist Dr. Harry Cohen on giving feedback on bad service, apologizing for your tone without dropping the point, and keeping high standards kindly.
How to Disagree Gracefully at the Table, with Dr. Pauline Hoffmann
Someone at dinner says something untrue. Dr. Pauline Hoffmann on the pause before you respond, which arguments are worth having, and what a host can do.
The Psychology of Personal Style: What Your Clothes Say Before You Do, with Chellie Carlson
Style expert Chellie Carlson on why fit beats budget, building a signature look, editing your closet, and what your clothes say before you speak.
Gravitas Is the Ultimate Luxury: How to Build Executive Presence, with Janet Bartucci
Former Estée Lauder advisor Janet Bartucci breaks down gravitas: how to speak with authority, signature style, and why executive presence is learned.