How to Hold People Accountable Without Losing Your Cool, with Dr. Harry Cohen
Psychologist Dr. Harry Cohen on giving feedback on bad service, apologizing for your tone without dropping the point, and keeping high standards kindly.
How to Disagree Gracefully at the Table, with Dr. Pauline Hoffmann
Someone at dinner says something untrue. Dr. Pauline Hoffmann on the pause before you respond, which arguments are worth having, and what a host can do.
Elegant Wedding Planning and the Art of Restraint, with Christina Geyer Volpe
Former PaperCity editor-in-chief Christina Geyer Volpe on planning an elegant wedding: finding your visual language, what to leave out, and hiring well.
Luxury Travel Beyond Five Stars: The Etiquette of Traveling Well, with Laura Ericson
Travel curator Laura Ericson on luxury as access, social intelligence as a guest in another culture, and the etiquette of small-group travel.
Modern Etiquette Has a Reputation Problem, with Mariah Humbert
Etiquette expert Mariah Humbert on rules as tools, easy introductions, wedding family dynamics, and when a handwritten thank-you note is a must.